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Mediation Appeals Program (MAP)

The U.S. Merit Systems Protection Board (MSPB) offers the services of MSPB’s trained and certified mediators through its Mediation Appeals Program.

WHAT THE PARTIES SAY ABOUT MAP

The MSPB wants MAP to be the best mediation program that it can be.  To that end, we ask each person who participated in a MAP mediation, whether or not the appeal settled, to rate both the mediator and the process on specific, key areas and to provide their comments on the program.  Here’s a sample of what they have told us:

"Great process, avoids cost of litigation."

"Mediator was hardworking, knowledgeable, well-versed in the law, and very understanding."

"Need to continue to encourage parties to consider using [MAP]."

"Though unsuccessful here, I believe it is an excellent process."

"This case may not have settled without [the mediator]."

"Not resolved, but helped frame possibilities . . . . In general, mediation before the Board has always helped bridge the gap even if not settled."

"This was an outstanding process.  I don’t believe a decision would have been reached without coming together."

Not every case will settle, and not every party to every case will think that MAP moved the parties closer together, but more than 95% of those who participated in a MAP mediation tell us that they would use the process again.  Don't you think that MAP is worth your serious consideration?